With international development facing increasingly complex challenges deeply dependent on a web of inter-connected issues pertaining to behavior change, technology and policy, approaching these problems with the right framework is essential for global development actors. Human Centered-Design is a tool that can help bring the human perspective to the design and planning of holistic, innovative programs focused on basic service delivery such as healthcare, sanitation or waste management. Ayush presented Human Centered Design as a tool to address some of the most pressing development challenges, pulling examples from healthcare, water and sanitation, and waste management. Case studies included rethinking sanitation services in urban slums in India, improving diagnostics for detecting malnutrition in the remote parts of war-torn South Sudan and reducing plastic bag waste in one of the fastest growing economies of the Indochina region, Cambodia. The presentation was followed by a discussion on the existing World Bank projects involving an innovation mandate in a variety of areas.